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@ -154,3 +154,30 @@ Report bugs & give feedback
If you run into any bugs or have feedback you'd like to share, please let us know on GitHub. If you run into any bugs or have feedback you'd like to share, please let us know on GitHub.
To help avoid duplicate issues, please [view existing issues](https://github.com/vector-im/element-web/issues?q=is%3Aopen+is%3Aissue+sort%3Areactions-%2B1-desc) first (and add a +1) or [create a new issue](https://github.com/vector-im/element-web/issues/new/choose) if you can't find it. Please note that this issue tracker is associated with the [element-web](https://github.com/vector-im/element-web) repo, but is also applied to the code in this repo as well. To help avoid duplicate issues, please [view existing issues](https://github.com/vector-im/element-web/issues?q=is%3Aopen+is%3Aissue+sort%3Areactions-%2B1-desc) first (and add a +1) or [create a new issue](https://github.com/vector-im/element-web/issues/new/choose) if you can't find it. Please note that this issue tracker is associated with the [element-web](https://github.com/vector-im/element-web) repo, but is also applied to the code in this repo as well.
Trouble Shooting
==========================
Sometimes there is Cache from an old Riot folder or an old Element folder:
Close Element:
On Windows go to task bar (bottom right), click on show hidden icons (the arrow that shows upwards).
On macOS open Element then click on file on the top left of the screen and  click on quit.
Delete these folders (Element and Riot):
On Windows you will usually find them here:
`Users\YOUR_USERNAME\Library\Application Support\Roaming\`
On mac you should find them here:
`Users/YOUR_USERNAME/Library/Application Support/`
if you do not find the folder Application Support, try looking for it from the terminal, you will need to escape the white space, just search for termianl on mac then paste this command:
`rm -rf /Users/YOUR_USERNAME/Library/Application\ Support/Element`
you can also paste:
  `rm -rf /Users/YOUR_USERNAME/Library/Application\ Support/Riot` 
just to make sure Riot is not there either.